PRODUCT DETAILS
- 1 Privacy Screen fits a 10' side pergola only, you can keep bugs out with all sides of screens closed
- Unique Side Shade and Privacy Option: Decrease sunlight and get a continuous side shade. Blocks about 50% of the view to protect your privacy. A great addition to your Gardesol pergola gazebo
- Premium Material&Sturdy Structure: Adjustable pull-down design, Composed of an engineering structure and powder coated aluminum frame, the privacy screen is sturdy, rust&corrosion resistant that last for years of usage
- Easy to Assemble: Prefabricated screw and user-friendly design make an easy installation
- Gardesol doesn't provide installation service. All the installation service from order page is from the third party
REVIEWS
Customer Reviews
We ended up with the 10x20 and looks amazing. We had a couple of handymen put it together for us. They were super impressed with the quality, the ease getting it together and the look. I bought the shade accessory as well. I would absolutely recommend this product.
I am really enjoying my pergola and pull down screen. It add a sense of richness to my deck.
SHIPPING & RETURNS
Return & Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Condition1We will be responsible for the return postage fees and replacement fees.Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, we will help you within 24 hours. In such cases, the shipping fee will be borne by us.
Condition2The customer is responsible for return postage fees and replacement postage fees.
1. If the customer regrets after purchasing the product, please contact us to cancel the order within 12 hours of purchase, you are not responsible for any charges if your order is not shipped. If the order has been sent and shipping costs have been incurred, the customer will bear the cost of the return.
2. If the customer regrets after receiving the product, to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You will only need to pay the return shipping fees.
Condition3Non-Refundable ItemsIf your item does not have any quality problems but the packaging has been opened or has been used, this situation does not support returns.
Return/Refund ProcedureTo start a return, you can contact us at support@gardesol.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@gardesol.com，we will reply within 24 hours.
ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.